Frequently Asked Questions

Who are you?

We are a team of marketing and internal communication professionals ready to jump in and help you with any aspect of your organizational goals. From marketing communication planning to execution, we can help.

Do you do more than planning?

Absolutely! We do audio, video, design, copy, livestream events and so much more. Give us a call and let's chat about how to fulfil your internal communication needs.

Where are you based?

We have professionals in Chicago and the Kansas City metro area. But we're all pretty much virtual these days anyway, so consider us to be wherever you need us. We're here for your marketing communication management programs.

Unlocking Business Change With Communication Strategies

People around a conference table with icons of communications on it

Organizational change represents both tremendous opportunity and risk for business leaders. While essential for fueling growth, 70% of transformation initiatives fail due to communication breakdowns.

That’s why we built PLS FIX Communications – to guide change leadership teams in developing messaging that resonates, empowers and incites action among crucial stakeholders.

Change Starts With Understanding Your Audiences

As communication consultants, we take an audience-first approach when crafting bespoke plans for major initiatives like:

Mergers & acquisitions
Expansions to new markets
Internal restructuring
Benefits/policy overhauls
More

We conduct in-depth interviews and focus groups to uncover concerns and motivations of key stakeholders like senior management, mid-level leaders, frontline staff, customers and community members.

Equipped with data-backed insights, we advise teams on aligned messaging across channels and equip executives with the narrative tools to inspire change rather than fear.

Executing Communication Plans That Rally Support

With audiences’ needs as our North star, we build integrated plans rolling out:

Executive coaching to get leadership alignment
Change management toolkits fostering stakeholder adoption
Targeted marketing campaigns introducing changes
Ongoing internal communications keeping employees updated
Proactive media relations and crisis communication planning
Thought leadership promotion positioning the changes as strategic and growth-oriented

This iterative approach allows leadership teams freedom to tweak approaches while providing the frameworks, content, and channel expertise needed for flawless execution.

Driving Real Business Outcomes

We’ve spearheaded successful change initiatives across verticals like:

Healthcare systems
Financial services institutions
Nonprofit arts organizations
Professional services agencies
Biotech innovators

Results span boosted productivity, increased recruitment and retention, accelerated advancement to target milestones, improved market share, and more.

“PLS FIX’s change management strategy succeeded where previous initiatives failed. Employee attrition reached an all-time low while profits rose by 20%.” – Client Review

Let's Connect

To learn more about how we can craft a research-backed communication plan tailored to rally crucial supporters, empower your workforce, and drive successful change for your organization, set up a consultation today.